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Noticeboard

There is a nationwide shortage of Hepatitis A vaccine- we are trying to access supplies as best we can. Please bear with us and in the meantime if you are travelling please complete the form on this site in the 'Clinics & Services' tab under 'Travel Health' and we will contact you to discuss your individual needs.


 

Complaints

Should you be concerned about any matter within the practice we ask that you discuss it with a member of staff at the time it occurs. This way, we can  try to resolve the problem immediately. Formal complaints should be made to the practice manager in writing, by telephone or in person by appointment.Constructive suggestions are welcome. You can leave these via our email, available on the Contact Details tab. There is also a complaints information leaflet available

CCG Complaints leaflet

Alternatively, you could contact the PALS information as below. 

Patient Advice And Liaison Service

PALS provides free, informal, confidential help and advice for patients, carers and their families. We can provide information about local primary healthcare services. We aim to sort out problems quickly on your behalf. We use your feedback to improve the quality of our services.

PALS may be able to help if your query relates to primary care services such as; GPs, dentists, opticians or pharmacies.

Telephone number: 0800 328 5640
Email: mailto:feedback.aylesburyvaleccg@nhs.net

 

 



 
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